Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Beautiful location
Helpful staff
Minimalistic rooms
Basic dining options
8.0/10
Great
Rooms
7.8
Location
9.0
Service
9.0
Dining
7.0
Guest reviews
8.0/10
based on 6 reviews
9.2
9.2/10 based on 432 reviews
Brian
United States,
May
2024
8.2/10
The hotel is perfectly situated by the river, away from the bustling center, offering a relaxing stay. The rooms, though more minimalistic than expected, are spacious, clean, and well-protected from mosquitoes. The service is top-notch with helpful and attentive staff. Dining options, while varied and of good quality, might need improvement. A great value for the peaceful location.
Rooms
8.0
The rooms were great - spacious, clean, and mosquito-protected.
Service
9.0
The service was exceptional, with staff going above and beyond to ensure a pleasant stay.
Location
9.0
The hotel's location by the river is perfect, providing a tranquil atmosphere away from the busy center. Easy access to town and various attractions.
Dining
7.0
The dining experience was satisfactory with a nice variety of options, though there is room for improvement.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Eric
United Kingdom,
March
2024
8.0/10
The hotel has a beautiful location right by the river, away from the hustle of the town, making it a relaxing retreat. The rooms, although more minimalistic than expected, offer views of the river, enhancing the stay. The service was exceptionally helpful and accommodating, ensuring a seamless experience overall.
Rooms
7.0
The rooms, although a little more minimalistic than expected, were alright and offered a pleasant view of the river.
Service
9.0
The staff was super helpful and nice at all times, going above and beyond to assist with various needs, such as planning tours right from the hotel.
Location
9.0
The hotel's location right by the river is perfect for a peaceful stay away from the busy center, surrounded by the lush jungle of Puerto Maldonado.
Dining
7.0
The dining experience was alright, with fresh fruits available daily and a nice variety of options, although some aspects were a little basic.
Facilities
8.0
The hotel offers various facilities to enhance your stay, ensuring a comfortable and enjoyable experience.
Beautiful location
Minimalistic rooms
Thomas
United Kingdom,
October
2023
8.0/10
The hotel is perfectly located right on the river, providing a relaxing escape from the city's hustle. The rooms are nice, offering a view of the river, clean, and well-protected from mosquitos. The service is exceptional, with staff going above and beyond to ensure a memorable stay. However, the dining experience was a bit disappointing. Overall, a great value for money with some minor drawbacks.
Rooms
8.0
The rooms are nice with a view of the river, clean, and well-protected from mosquitos.
Service
9.0
The service was super helpful and accommodating, with staff ensuring guests are well looked after.
Location
9.0
The location is perfect right on the river, away from the city's noise, offering a serene jungle setting.
Dining
7.0
The dining options were good quality but could use some improvement for variety.
Facilities
7.0
The hotel offers basic facilities but lacks some variety in dining options.
Jane
United States,
October
2023
8.2/10
My stay at the hotel was pleasant overall. The rooms were beautiful, comfortable, and sparkling clean, but it was very hot, especially during the night. The location was perfect, right on the river and away from the city center, which made the stay relaxing. The service was superb and very helpful. The dining options were simple but satisfactory, with fresh fruits daily, though with some room for improvement. Overall, a good value for money stay.
Rooms
8.0
The rooms were beautiful, comfortable, and sparkling clean.
Service
9.0
The service was superb and very helpful.
Location
9.0
The location was perfect, right on the river and excluded from the hectic city center, making it a relaxing stay.
Dining
7.0
The dining experience was also okay with fresh fruits daily, but there is room for improvement.
Facilities
8.0
The facilities were pleasant and met my needs during the stay.
Jerry
United States,
September
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were clean, cozy, and well-protected from mosquitos, allowing me to rest peacefully before heading to the airport. The service was excellent, making sure I was well taken care of with a friendly and helpful attitude. The location, right on the river and away from the city's hustle and bustle, was so relaxing and surrounded by lush jungle. Although the dining experience was a bit disappointing, the overall value for money was great.
Rooms
8.0
The rooms were nice, cozy, and well-protected from mosquitos, offering a perfect place to relax.
Service
9.0
The staff was friendly and ensured I was well looked after throughout my stay.
Location
9.0
The location on the river, away from the noisy center, was like being in heaven. Convenient for exploring the town by car or boat.
Dining
7.0
The dining options could be better, but the simplicity met most requirements.
Facilities
8.0
The facilities were satisfactory, offering everything I needed for a comfortable stay.
Great location by the river
Disappointing dining
Steve
United Kingdom,
May
2023
8.0/10
The hotel is situated in the lush jungle just outside Puerto Maldonado, offering a serene and relaxing atmosphere. The rooms are spacious and clean, albeit slightly more minimalistic than anticipated. The service was exceptional, with staff being attentive and accommodating. The dining experience, although under construction, showed promising variety and quality. However, the pricing discrepancy was a small drawback to an otherwise excellent stay.
Rooms
8.0
The rooms were great and spacious, maintaining a high level of cleanliness.
Service
9.0
The staff went above and beyond to cater to our needs, offering helpful and kind assistance throughout our stay.
Location
9.0
The hotel's location by the river provides a perfect escape from the bustling center, offering a peaceful and convenient setting amidst the jungle.
Dining
7.0
The dining options, while still developing, showcased a nice variety and good quality, with room for improvement in the future.
Facilities
7.0
The hotel's facilities were sufficient, with potential for enhancement once complete.
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